Trcking Order & Delivery

How can I track my order?

Please go to the 17track site to check your order delivery status.

It may take 3-5 days to see any activity once it has shipped out from our end as the next facility need time to scan parcels.
Please allow some time for the courier to update the latest tracking info after reaching the next station.

Why was my package returned?

There are multiple possible reasons:
1) Wrong or incomplete address
2) Invalid phone number
3) Unable to deliver
Please contact the shipping company for more information. You may also contact our Customer Service for further help.

Why does it shows my package has been delivered but it hasn’t?

Packages might be delivered to your mail box or signed by your neighbors. We suggest you check in your mail box and with your neighbors first. Or you can check with the shipping company with your tracking number and your ID card. 
If you still cannot find your package, please contact our Customer Service.